About
construction360 by HSO is a business platform for construction firms, built on Microsoft Dynamics 365 and the Power Platform and surfaced through Outlook, Teams and mobile. Its core is marketing, business development and pre-construction — pursuit management, go/no-go, estimating and deal sheets — extended by core accounting and job costing, procurement, inventory and fabrication, field service and HR, with project delivery (scheduling, change orders, earned value, field data capture) powered by an InEight layer.
How teams use it
By audience
- Business Development
- Runs opportunity and pursuit management for construction bids, with go/no-go and risk-evaluation gates before estimating resources are committed.
- Tracks JV, teaming and internal-partnership approvals on large pursuits inside Dynamics 365.
- Uses automated relationship intelligence over Outlook and Teams activity to surface warm paths into owners, developers and design teams.
- Scores competitor and win-strategy data against sales and revenue goals by market sector.
- Marketing & Communications
- Assembles proposals and SOQs by pulling project history, awards and employee-experience records straight from the CRM.
- Runs campaign automation, e-marketing and event management against segmented owner and architect marketing lists.
- Tracks CX surveys and marketing analytics to show which campaigns fed won pursuits.
- Accounting & Finance
- Runs core accounting and job costing on Dynamics 365 Finance against construction-specific cost structures.
- Manages WIP and revenue forecasting, budgeting and cash-flow planning across the job portfolio.
- Handles lease accounting and fixed-asset management for owned plant and equipment.
- Reconciles InEight-side cost budgets and forecasts back to the general ledger.
- Procurement & Purchasing
- Issues and tracks purchase orders and subcontracts against job cost codes.
- Manages inventory and materials for self-perform and fabrication work.
- Maintains subcontractor relationship records shared with pre-construction and business development.
- Project Manager
- Tracks project status, resource planning and utilisation from award through closeout.
- Manages change orders and earned-value reporting through the InEight-powered Project Delivery module.
- Keeps document management and field data capture in the same platform as the job's financials.
- Executive Leadership
- Reviews win/loss analytics, backlog and utilisation dashboards across the whole business in Power BI.
- Sees pursuit pipeline, job-cost performance and field-service revenue in one Dynamics 365 data model instead of reconciling niche tools.
- Uses Copilot summarisation and whitespace analysis to find cross-sell across existing owner accounts.
- General Contracting
- Runs the whole GC business — marketing, pursuit, pre-construction, job cost and closeout — on one Dynamics 365 platform.
- Carries estimating and deal-sheet numbers into the awarded job's cost budget without re-keying.
- Manages design-team and subcontractor contracts alongside owner-facing pursuit records.
- Specialty Contracting
- Runs field service management, dispatch and preventive maintenance for service-and-maintenance divisions.
- Tracks fabrication and shop inventory alongside field installation costs.
- Gives technicians mobile access to work orders and IoT-connected asset history.
By phase
- Concept & Planning
- Tracks leads, market analysis and owner relationships before a project is formally out to bid.
- Runs go/no-go and risk evaluation to decide which pursuits to chase.
- Plans business-development coverage and revenue goals by market sector.
- Pre-Construction
- Builds estimates and deal sheets, then carries the accepted number into the job's cost budget.
- Manages pre-con contract, design-team and subcontractor relationships.
- Forecasts WIP, revenue and crew/resource loading for pursuits likely to convert.
- Construction
- Runs job costing, procurement, inventory and fabrication against live cost codes.
- Manages change orders, earned value, QHSE and field data capture via the InEight-powered Project Delivery module.
- Tracks labour, certifications and payroll integration for crews on site.
- Closeout & Operations
- Moves handed-over assets into service contracts, dispatch and preventive-maintenance schedules.
- Manages IoT-connected asset data and work orders across the operational life of the facility.
- Files project history and awards back into the CRM as reference content for future proposals.
Integrations (1)
| Integrates with | Connection | Details |
|---|---|---|
| Partnerconstruction360 Project Delivery (Powered by InEight) |
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