Notifications and messages

We keep you up to date in two places: the Messages tab in your vendor portal, and email to the address of each seat. Most updates appear only in the portal. A few that carry a decision or a deadline also come by email.

Messages is on your company's tabs. Everyone with a seat sees the same messages, on every plan. It has four parts.

Each claim on your listing, and each correction someone suggested to your company or a product, with the date it was filed and, once closed, the date it closed. Its status is Open, In review, Resolved or Not accepted. Claiming your vendor listing covers claims.

The requests your company sent about integrations, and the ones other companies sent about integrations you own, with where each stands. Contests and protests covers them in full.

A switch for your own seat. See "Turning off the daily reminder" below.

Everything we noted for your company in the last 90 days. It includes:

• our reminders about data flows waiting on you,
• updates on change requests,
• changes another company made to an integration with one of your products,
• new reviews of your products, and our decisions on your replies,
• changes AEC Integrations made to what your company holds, with our reason. That includes a corrected or locked field, a replaced logo and a removed seat.

The list is collapsed under Recent notifications with a count. When new notifications arrive while you have the portal open, the count says how many are new. Each note shows the state at the time it was recorded, so a later change may have overtaken it. There is no "mark as read".

Email	Who gets it	When
Your claim is approved, or was not approved	The person who claimed	When we decide the claim
An invitation to a seat	The person invited	When an owner invites or resends
Your plan ends soon	Every seat	30 days before a Managed plan's end date
A new review of your product	Every seat	When we publish the review
A change request you sent was declined	Every seat at your company	When the owner declines it, with the date your time to ask for a review ends
A review request on your decision	Every seat at the owner	When the other company asks us to review it, with your reply date
A reminder to reply to a review request	Every seat at the owner	Two to three days before the reply date, if you have not replied
Daily reminder	Each seat that has not turned it off	Once a day, when data flows need an answer

Everything else appears only in Messages or on the page it concerns. We do not send an email when a Managed plan ends. The portal shows a banner instead. See Your dashboard.

The daily reminder lists the integration records that need an answer from your company. It is the only email you can turn off.

• Use the Daily reminder email switch on Messages, or the link at the foot of the email itself.
• It turns the email off for your seat only. Your colleagues still get theirs.
• The reminders still appear under Recent notifications.
• Seat invites, claim decisions, plan notices, new reviews and change-request deadlines still arrive.

The switch shows when you turned it off. Turn it back on the same way.

• Previous: Editing your profile and products.
• Next: Attesting an integration.
• Contests and protests.
• Your seat.