About
Field service management platform for home and commercial service contractors: quoting, scheduling, dispatch, invoicing and payments in one system. Crews work jobs from a mobile app carrying the schedule, work orders, time tracking and photos, while the office runs job costing, client communications and marketing off the same client and property records. Sold to owner-operated trades — HVAC, plumbing, electrical, landscaping, cleaning and roofing among 50-plus industries — rather than to project-based general contractors.
How teams use it
By audience
- Specialty Contracting
- HVAC, plumbing, electrical and landscaping firms run the whole job lifecycle here — request, assessment, quote, scheduled visit, invoice, payment — on one client and property record.
- Recurring maintenance agreements are set up as repeating visits, so seasonal and contract work re-books itself without being re-quoted.
- Quotes are built from a saved products-and-services price book, with optional add-ons the client can select for themselves in client hub.
- Job costing sets the quoted price against logged labour hours and expenses per job, so a trade can see which service lines actually earn.
- General Contracting
- Jobber sells directly to "growing general contractors and their crews" — residential remodelling and home-improvement GCs rather than commercial project-based ones.
- Subcontractor coordination and crew assignment run off the same schedule, so a GC can dispatch its own crews and its subs from one place.
- Project scheduling spans multiple concurrent jobsites, which is the difference between a GC's workload and a single-visit service call.
- Progress invoicing is tied to project milestones, and job costing tracks margin per project rather than per visit.
- Consumer financing options are offered at the quote, which is how residential GCs close larger remodel scopes.
- Executive Leadership
- Owner-operators run the company off the Business Dashboard — revenue, quote conversion, unscheduled work and aged invoices in one view.
- Accounting is reconciled out to QuickBooks Online or Xero rather than kept in Jobber, so operations sit here and the books sit there.
- Jobber Payments (card, ACH, deposits, tips) plus consumer-financing partners shorten the gap between finishing work and being paid.
- Review requests, email campaigns, referrals and online booking run off the same client list, so growth spend targets existing customers.
- Foreman / Field Supervisor
- Crew leads pick up the day's visits in the mobile app with the property address, job instructions and client history already attached.
- Time is clocked against the visit from the phone, and approved timesheets push through to payroll without re-entry.
- Site photos and completion notes captured on the visit land on the job record, including via CompanyCam for teams that already document that way.
- Dispatchers reassign work from the schedule's day view, with live vehicle positions from a connected GPS provider on the same map.
By phase
- Construction
- Service and install work is executed as scheduled visits: crews are dispatched, on-site time is tracked, and completion notes and photos are captured against the job.
- Work orders carry the line items from the approved quote, so what was sold is what the crew sees on site.
- A change in scope is handled by editing the job or issuing a new quote, with a DocuSign agreement auto-drafted when the client has to sign.
- Invoices are raised from completed visits and payment is collected in the field or through client hub.
- Closeout & Operations
- Recurring service contracts and seasonal maintenance run as repeating visit schedules against the same property record.
- Property and equipment service history accumulates on the client record, which is what a maintenance business sells against at renewal.
- Post-job follow-up — review and referral requests, warranty terms signed at contract time — is triggered off job completion.
- Aged-receivable chasing and payment reminders close the job out financially.
Integrations (9)
| Integrates with | Connection | Details |
|---|---|---|
| NativeNative CompanyCam integration | ||
| NativeNative Docusign integration | ||
| NativeJobber calendar subscription feed (iCal URL) | ||
| NativeJobber calendar subscription feed (iCal URL) | ||
| NativeNative QuickBooks Online sync | ||
| NativeNative Xero sync |
| Integrates with | Connection | Details |
|---|---|---|
| iPaaSConnecteam + Jobber via Zapier | ||
| iPaaSZapier | ||
| iPaaSZapier connector |
Only partners listed on AECi appear here. If one is missing, suggest a correction.
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