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Microsoft Outlook

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About

Microsoft Outlook is the email, calendar, contacts, and task client in Microsoft 365, shipped as a Windows/Mac desktop app, a web client, and mobile apps. On AEC projects it acts as the correspondence system of record — bid invitations, RFIs, submittals, owner approvals, and change notifications all move through it — and AEC platforms hook into it with Outlook add-ins that file a message into the project record or raise a structured item from it. Its mail, calendar, and contacts data is programmable through the Microsoft Graph Outlook APIs.

How teams use it

By audience

Construction Management
  • Route RFIs, submittals, and owner correspondence by email, then file them as project records with the Newforma, Procore, or CMiC Outlook add-ins.
  • Receive automated action-item alerts from project management platforms (Procore, Autodesk Construction Cloud) directly in the inbox.
  • Share daily reports, meeting minutes, and punch list exports with subcontractors and owners.
Executive Leadership
  • Monitor project-critical email threads and calendar milestones across portfolios.
  • Receive automated scheduling and approval notifications from ERP and PM systems.
Procurement & Purchasing
  • Manage vendor correspondence, purchase order confirmations, and subcontract communications.
  • Turn a supplier quote sitting in the inbox into a draft purchase order via the QuoteToMe add-in.
  • Track bid invitation and award email threads with external parties.
Business Development
  • Coordinate client pursuit communications and proposal delivery.
  • Sync pipeline contacts and opportunities with an AEC CRM — Unanet CRM AEC, Deltek Vantagepoint, ProjectMark, Followup CRM and TrebleHook all ship Outlook add-ins.
General Contracting
  • Distribute contract documents and change order notifications to subcontractors.
  • Log email correspondence as Procore project records, or raise an RFI in Procore straight from a message.
IT & Systems Administration
  • Deploy and manage Outlook add-ins across the firm's Microsoft 365 tenant.
  • Govern email retention policies and integration with Microsoft Entra ID.
  • Connect Outlook to third-party AEC platforms via the Microsoft Graph API, Zapier, Make, or Workato.

By phase

Pre-Construction
  • Distribute bid packages and ITBs to subcontractors; track response threads.
  • Coordinate pre-construction meeting scheduling and agenda distribution.
  • Route owner approval requests for design documents and estimates.
Construction
  • Log RFI and submittal correspondence as project records via add-in integrations.
  • Notify field supervisors of schedule changes, material deliveries, and safety bulletins.
  • Receive real-time alerts from field management tools (Procore, Fieldwire) for action items.
Closeout & Operations
  • Manage punch list, warranty claim, and closeout document distribution via email.
  • Archive project correspondence for lien waiver and document retention compliance.

Integrations (19)

Integrates with Details
Access Coins EvoDirection:BothNative
Birdview PSADirection:BothNative
ChatGPTDirection:OutboundNative
CMiCDirection:OutboundNative
CobbleStone Contract InsightDirection:BothNative
Deltek VantagepointDirection:BothNative
FieldwireDirection:InboundNative
Followup CRMDirection:BothNative
JobberDirection:InboundNative
monday.comDirection:BothNative
MotionDirection:BothNative
NestFilesDirection:BothNative
NewformaDirection:OutboundNative
Oracle AconexDirection:BothNative
Oracle Aconex for DefenseDirection:BothNative
Procore Project ManagementDirection:OutboundNative
TrebleHookDirection:BothNative
Unanet CRM AECDirection:BothNative

Integrates with Details
RoofrDirection:InboundiPaaS

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